Once you have found a card you would like to order, take the following steps to successfully complete your order:

1. Read All Information on the Page
   Important information, such as card dimensions, allowed photos, color request options, and photo information are detailed out on each product page. Please read through the bottom of the page and read our important information under the 'more photo information' tab before ordering.
   
   
2. Select a Finish Type
   Our smooth matte and semi-gloss finishes are the standard, base price finishes. All other finish types are an upgrade and will produce a nicer wedding invitation, graduation photo card, or holiday card. Review our FAQ page for more details about each finish type for your photo cards.
   
   
3. Enter Card Text
   Most cards have specific text boxes relating to front and back of your photo card. If only one card text box is offered, simply specify where you would like us to place your text (such as, "FRONT OF CARD: tex... BACK OF CARD: text..."). To expedite the proofing process, we ask that you carefully check ALL spelling, grammar, dates, etc. while entering your card text, as your text will be copied and pasted onto the card by a designer. We do not check for spelling errors.
   
   
4. Upload Photos (for cards containing photos)
   To upload photos for your wedding invitation, graduation card, etc., click on the 'browse' button(s) to find the desired photo(s) for your card. Photos must measure between 900KB and 10MB to produce a clear print. Photos under 900KB in size will not print clearly. Do not submit photos pulled from a website, as they will most likely be too small to reprint.
   
   If you experience any problems adding to cart after your information and photos have been entered, place your order without uploading any photos, and then e-mail your photos to photos@photocardchef.com along with your order number and label where each photo should be placed.
   
   
5. Choose Your Quantity
   Most of our cards are ordered only in quantities of 25. Our small cards are offered in quantities of 50.  The price of your cards will remain consistent for all quantities.
   
   
6. Answer "How Did You Hear About Us" Question
   We love knowing where you found out about us! We ask that you give as much detail as possible (such as, "did a web search for 'elegant wedding invitations' on Google") so we know where we are succeeding.
   
   
7. Click "Add to Cart"
   If Photo Uploads were done online, please be patient while the order processes. It is during this time that your large photos are uploading to our system. This process may take several minutes.
   
   
8. Checkout or Continue Shopping
   After your photos have uploaded, you will be sent to a page where you can either continue shopping, or proceed to checkout. Find the Checkout Button on the top right.
   
   
9. Register an Account
   Follow the self-guided fields to open an account with us. Please double check the spelling on your name, number, address, and e-mail address before completing your order. It is very important that we successfully contact you after your order is placed.
   
   
10. Choose a Shipping Method
    Shipping rates are based on order total and location. Options are as follows for US orders:
    
    Standard: 2 business days for first proofs (after all information/photos are received), 2 business days to print, 7 business days for shipping.
    
    Rush: 2 business days for first proofs, 2 business days for print which cannot be rushed, 2 business days for shipping.
    
    Rush with priority proofing: 1 business day for first proof, 2 business days for print which cannot be rushed, overnight business day shipping.
    
    
11. Review and Confirm Your Order
    You will be able to check spelling on card text at this point. The spacing you entered is into our system while it may not show up as entered on the confirmation page. We will space the text as closely as possible to how it was entered onto our site. You will be able to check your card text on your first set of e-mailed proofs.
    
    
12. Carefully Review our Terms
    Please read our Terms of Purchase carefully before submitting your order. We will adhere to all terms stated and agreed to.
    
    
13. Choose Payment Method and Complete Payment
    If you are experiencing problems with your credit card, you will need to consult your credit card company to see why the card is being declined and to check that the address information you entered on our site is the same as the information recorded with the credit card company. We recommend using Paypal if you experience problems using your credit card.
    
    
14. Proofs
    All of our orders are put together by a designer. After your order is complete, your first set of proofs will be e-mailed within 48 hours on business days for standard shipping, or within 24 hours on business days for rush shipping with proirity proofing. We always meet this deadline. If you have not received your proofs within the 24 hour (business days only) period, please check your junk box or contact us to e-mail to you again. Please provide an alternate e-mail address for us to try.
    
    
15. Corrections on Proofs
    If any corrections or changes are needed after reviewing your first set of proofs, simply e-mail us your changes. We ask that you be very specific with your corrections. Your first two sets of proofs are free. If more changes are needed after the second set of proofs has been submitted, there will be a $10 fee per set of changes/proofs. We require that you approve your proofs before we will send the cards to print.
    
    
16. Approval to Print
    Once you have reviewed and approved your proofs for print, simply notify the designer with whom you have been working that you approve the proofs for print. Once the proofs are approved for print, the cards are immediately put into production and no further changes can be made whatsoever. It is very important that you check all spelling, dates, grammar, etc., before approving your proofs.
    
    Please note that the printer will take off about 1/4 inch around all sides of the card during printing. Some design, and in some cases photos, will be cropped off during printing around all sides.
    
    
17. Cards Delivered
    Your cards will be delivered within 9 business days (including print time) in the US after your approval for print. There have been times where customers have had to coordinate with UPS for a drop off time. We do have your UPS Tracking code and you are welcome to contact us for it.
    
    If your cards are different than what you ordered, please contact us for possible solutions, however, we will NOT take responsibility for errors not brought to our attention before proofs' approval. We will NOT take responsibility for color variations or grainy photos. All sales at Photo Card Chef are final. Please read our Terms carefully before ordering.

Please consult our FAQ page for more answers to common questions, or contact us with other inquiries not discussed here.

We look forward to creating some very memorable photo cards with you!

Quick Links:
Photo Wedding Invitations | Wedding Invitaitons | Graduation Photo Cards | Holiday Photo Cards | Birth Announcements with photos | Halloween Cards