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How to Order

Once you have found your perfect invitation design and you are ready to order, take the following steps to successfully complete your order:  

  1. Read Our Recommendations and the More Photo information

    Important information, such as card dimensions, allowed photos, color request options, and photo information are detailed out on each product page. Please read through the bottom of the page for our best practices and suggested finish types and read our important information under the "More Photo Information" tab for the best results.

  2. Select Card Options

    Select Finish Type: Our smooth matte and semi-gloss finishes are the standard, base price finishes. All other finish types are an upgrade and will produce a nicer wedding invitation, graduation photo card, or holiday card. Review our FAQ page for more details about each finish type for your photo cards.

    Enter Your Card Text:
    Most cards have specific text boxes relating to front and back of your photo card. If only one card text box is offered, simply specify where you would like us to place your text (such as, "FRONT OF CARD: you text... BACK OF CARD: your text..."). To expedite the proofing process, we ask that you carefully check ALL spelling, grammar, dates, etc. while entering your card text. We do not check for spelling errors.

    Choose and Upload Photos:
    Review our Photo Help page for advice on choosing photos before ordering. To upload photos for your wedding invitation, graduation card, etc., click on the 'browse' button(s) to find the desired high resolution photo(s) for your card (must be JPG format). Check our FAQ page for help with uploading photos.

    Select a Quantity:
    Most of our cards are ordered in quantities of 25. Our small cards are offered in quantities of 50. 

    How Did You Hear About Us:
    We love knowing where you found out about us! We ask that you give as much detail as possible such as: "web search for 'elegant wedding invitations' on Google".

  3. Click "Add to Cart"

    When uploading several high resolution photos please be patient while the order processes. It is during this time that your large photos are uploading to our system. This process may take several minutes.

  4. Checkout or Continue Shopping

    After your photos have uploaded, you will be sent to your cart.  You can continue shopping, or proceed to checkout. Find the Checkout Button on the top right.

  5. Checking Out

    Register an account:
    Follow the self-guided fields to open an account with us. Please double check the spelling on your name, number, address, and e-mail address before completing your order. It is very important that we successfully contact you after your order is placed. 

    Choose Shipping Method: Shipping rates are based on order total and location. Options are as follows for US orders:

    Standard: 2 business days for first proofs (after all information/photos are received), 2 business days to print, 7 business days for shipping.

    Rush: 2 business days for first proofs, 2 business days for print which cannot be rushed, 2 business days for shipping.

    Rush with priority proofing: 1 business day for first proof, 2 business days for print which cannot be rushed, overnight business day shipping. 

    Review and Confirm Your Order: You will be able to check spelling on card text at this point. The spacing you entered is saved in our system (spacing may not be displayed as entered on the confirmation page). We will space the text as closely as possible to how it was entered onto our site. You will be able to check your card text on your first set of e-mailed proofs. 

    Carefully review Terms:
      Please read our Terms and Conditions carefully before submitting your order. We will adhere to all terms stated and agreed to. 

    Choose a Payment Method:  If you are experiencing problems with your credit card, you will need to consult your credit card company to see why the card is being declined and to check that the address information you entered on our site is the same as the information recorded with the credit card company. You may also use Paypal if you experience problems using your credit card.

  6. Proofs

    All of our orders are put together by a designer. After your order is complete, your first set of proofs will be e-mailed within 48 hours on business days for standard shipping, or within 24 hours on business days for rush shipping with proirity proofing. We always meet this deadline. If you do not received your proofs please check your junk/spam folder or contact us and let us know. When contacting us please provide your order number and an alternate e-mail address.

  7. Corrections on Proofs

    If any corrections or changes are needed after reviewing your first set of proofs, simply e-mail us your changes. We ask that you be very specific with your corrections. Your first two sets of proofs are free. If more changes are needed after the second set of proofs has been submitted, there will be a $10 fee per set of changes/proofs. We require that you approve your proofs before we will send the cards to print.

  8. Approval to Print

    Once you have reviewed and approved your proofs for print, simply notify the designer with whom you have been working that you approve the proofs for print. Once the proofs are approved for print, the cards are immediately put into production and no further changes can be made whatsoever. It is very important that you check all spelling, dates, grammar, etc., before approving your proofs.

    Please note that the printer will take off about 1/4 inch around all sides of the card during printing. A portion of the card design, and in some cases photos, will be cropped off during printing around all sides.

  9. Cards Delivered

    Your cards will normally be delivered within 9 business days (including print time) in the US after your approval for print. Shipment tracking is available upon request.

    If your cards are different than what you ordered, please contact us.  Please note that we are NOT responsible for errors not brought to our attention before proofs are approved. Due to variations in printing we cannot be responsible for color variations or grainy photos. All sales at Photo Card Chef are final. Please read our Terms carefully before ordering.

 

Please consult our FAQ page for more answers to common questions, review our Photo Help page for advice on choosing photos, or contact us for more information.

We look forward to creating some very memorable photo cards with you!

Quick Links:
Photo Wedding Invitations | Wedding Invitations | Graduation Photo Cards | Holiday Photo Cards | Birth Announcements with photos | Halloween Cards